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Dispensing service

  • Dispensary
  • Dispensary registration
  • Dispensary Opening times

  • prescription drugsWe offer a Dispensary Service for eligible patients. Through our Dispensary we can issue your medication which can be ready for you to collect after your consultation. You can also collect your repeat medication from the Surgery.  Patients who use this service do not have to make a further trip, after their consultation, to a pharmacy in town or elsewhere.

    We aim to offer a high standard of dispensing services and all our dispensers are fully qualified. The service is supervised by our doctors and we ensure that only the highest quality medicines are dispensed.

    The advantages of the service to all our patients is that the doctors know exactly what medication you are receiving and income generated from the service is re-invested in the Practice to fund services that would otherwise not be available to our community.  Several additional services are funded below cost by the PCT and these services are heavily subsidised by the Dispensing Service.

  • Eligible patients who wish to use our dispensing service will be asked to register for it.

    Once registered as a dispensing patient, your medication can always be collected from the surgery's dispensary. In addition your doctor will be able to send your prescriptions electronically from the consulting room so that your medication will be ready for you to collect after the consultation - you will not need a prescription form for this. Of course dispensing patients can also use the local pharmacies if they choose but please inform your doctor or nurse prescriber before they issue the prescription if you wish to do this.

    Current national legislation only allows us to dispense medication to patients who live more than one mile, as the crow flies, from the nearest pharmacy. Patients who are not eligible for our dispensing services will be asked to collect their repeat prescriptions from the surgery reception desk.

    Whether or not you are a dispensing patient there will be no changes to prescription charges and the ordering of repeat prescriptions remains the same. Please allow two, full working days between ordering repeat prescriptions and collection.

    Please note - current legislation is severely biased against dispensing patients. If you sign up to ANY town pharmacy services you will immediately cease to be eligible for dispensing doctor services PERMANENTLY. This particular legislation is there apparently to increase your "choices". Once signed up to a pharmacy service you will not be allowed to re-register for dispensing services. This is not a matter we have any say in.

  • The dispensary is open weekdays (excluding bank holidays) from 0845 hrs - 1800 hrs

    Your doctor may issue a prescription during a consultation. For dispensing patients the prescription will be sent electronically to the dispensary where it will enter a queue to be processed by our qualified dispensers.

    In order to minimise waiting the queue is prioritised for surgery patients and so these prescriptions will take precedent over repeat prescriptions. For this reason please do not ask your doctor to issue routine repeat prescriptions during consultations, as preparing and issuing several prescriptions safely takes time and will hold up other surgery patients who are waiting for their prescriptions. The average wait time is usually only a few minutes.